Once you place your order with us you will receive an order confirmation email letting you know that we have received your order. Once we have shipped your order you will get a shipping confirmation email with all the information you need about the shipping ( Tracking number, package carrier, etc.). If you placed an order and did not receive any of these emails please check your spam folder.
We kindly request that you allow us 1-2 business days to process your order before it can be shipped out. It's important to note that this processing time is separate from the shipping time. Therefore, the total time it will take for you to receive your order will be the processing time plus the shipping time.
Additionally, please be aware that we ship orders exclusively on business days (Monday through Friday). Any orders placed over the weekend or during public holidays will be processed on the following business day.
Package Delivery and Signature Confirmation
Please be aware that some of our package carriers may require Signature confirmation. If this is the case they will require that you are present when the package is delivered and you will have to sign saying that you received the package. This means that they will not leave the package at your doorstep but instead try again at another time or leave the package at a nearby location. If this is the case with your package you will be informed in your shipping confirmation email. We apologize ahead of time for any inconvenience this may cause.